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Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.

Effective Date: 6 December 2023 | Last Updated: 16 July 2025
1

Introduction

This Privacy Policy applies to all users of Aevora Collective and its affiliated platforms under Aevora International Real Estate Limited and Aevora Concierge Services. We are committed to protecting your personal data and handling it responsibly in accordance with the Personal Data (Privacy) Ordinance (Cap. 486, Laws of Hong Kong).

2

Data We Collect

We may collect the following personal data:

  • Full name, email address, contact number (e.g. WhatsApp)
  • Service preferences and location data (for personalization)
  • Account login credentials and user-generated content
  • Analytics and session data from cookies and trackers
  • Records of downloads and content engagements
3

Purpose of Collection

We collect and use your data to:

  • Respond to inquiries and deliver requested services
  • Facilitate newsletter, concierge, or property alerts (opt-in basis)
  • Improve user experience via personalization and content relevance
  • Send marketing communications and promotions with consent
  • Segment audiences based on service interest (e.g. Concierge vs. Estates)
4

Storage and Security

Personal data is securely stored on encrypted servers hosted by AWS in Singapore.

We implement commercially reasonable safeguards to prevent unauthorized access, use, or disclosure.

5

Disclosure and Sharing

We do not sell personal data. We may share it:

  • With internal partner brands (Aevora Real Estate, Concierge Services) for seamless service delivery
  • With selected channel partners, strictly on a consented basis
  • When required by legal obligations under Hong Kong law

No third-party service providers (e.g. email tools, chatbots) process your data unless explicitly permitted and disclosed in writing.

6

Your Rights

Under PDPO, you have the right to:

  • Access and obtain a copy of your personal data
  • Request correction of inaccurate information
  • Withdraw consent for marketing or communications
  • Request deletion of your data from our systems

Requests may be made by contacting:

privacy@aevoraestates.com (Handled by the Director)
7

Cookies and Analytics

Our sites use cookies, pixels, and similar technologies to:

  • Track usage and improve content
  • Offer personalized browsing experiences
  • Measure marketing performance

You may modify browser settings to decline cookies, but some site features may be affected.

8

Updates and Changes

This policy may be updated to reflect legal or operational changes. Any revisions will be posted to this page with the updated date.